Tech Therapy?

Device troubles are stressful. Navigating this new digital world on your own can create feelings of anxiety and dread. A lot of technology isn’t intuitive, but it is necessary, and making it work shouldn’t drive you crazy.

You deserve supportive tech help. 

Solving your tech issues is important, but easing the stress of dealing with technology is even more valuable. I can do both.

About

My name is Sean Dagony-Clark. I’m currently the Head of Learning and Development at ThriveDX, and prior to that I was the Director of Educational Development at Flatiron School and Director of Academic Technology / Chair of Computer Science at Riverdale Country School.

In the last 20 years I have developed scalable training and QA systems for teachers; deployed multiple large-scale academic technology innovations including 1:1 laptops and Chromebooks for students and faculty; renovated and modernized teaching and Robotics rooms; built and run a series of hackathons; provided technical support services to private clients; and consulted with and trained teachers, administrators, students, professionals, and people just like you.

I hold an M.A. in Instructional Technology and Media from Teachers College, Columbia University.

And yes, I can definitely fix your computer.

Approach

I provide a goal-oriented and supportive approach to solving your tech issues. There are no “dumb questions” in my world. Your concerns are valid, no matter what they are, and I’m there to fix them and empower you.

I can help you with:

Consulting
Training
Setup
Configuration
Troubleshooting
Maintenance
Optimization

But most of all, I can help you gain mastery over your digital life.

Services

I am available for reactive help or by recurring appointment. (Wouldn’t it be nice to know you have a scheduled, regular time to get your tech questions answered?)

These are examples of the type of work I have provided for others. Your needs might be different. That’s fine. I can still help.

  • Digital workflow for editing and revision of an author’s work-in-progress
  • Personalized website development and e-mail setup
  • Password management
  • Home A/V system design and optimization
  • Video chat setup
  • Multi-room audio system setup
  • Universal remote control setup
  • Wi-Fi troubleshooting and optimization
  • iPhone or Android setup and training
  • Laptop troubleshooting, maintenance, and optimization
  • Laptop-to-desktop file synchronization systems
  • Remote backup configuration to prevent data loss
  • Malware and virus removal and prevention
  • HIPAA-compliant digital workflow consulting and setup for private practitioners
  • Setup of electronic billing systems for private practitioners

I love to work with mental health or medical professionals including counselors, psychologists, psychiatrists, psychoanalysts, social workers, therapists, medical doctors, or any other specialty. I can help make your practice (at least, the digital parts of it) streamlined, efficient, and less stressful to manage.

Not a mental health or medical professional? Totally fine. I’ll love working with you too.

Contact

Please do not use this form to send usernames, passwords, or any other private information. Your information will be sent to me by e-mail. E-mail is not secure.

If you prefer, you can call me at 917-547-9032.